New Driver Help Guides
New Customers
Black Box
- Can I be insured before my box is installed?
- Can the black box be fitted to all cars?
- Getting your black box fitted
- How private is the data recorded by my black box?
- I have a black box policy – how do Collingwood Points work?
- I have a box policy – how do I bank my rewards?
- If I have an accident and the black box is damaged, do I need to pay for a new one?
- Is there an additional cost for the black box? Show all articles ( 7 )
Rewards
- About Collingwood rewards
- Can I lose my rewards if my driving score gets worse?
- Do named drivers earn their own rewards?
- How do Collingwood Points work?
- How does my Driving Style Score affect my rewards?
- How often can I earn rewards or treats?
- I have a black box policy – how do Collingwood Points work?
- I’ve claimed my weekly treat – when will I receive it?
Driving Style Score
- All about your Driving Style Scores
- How does my Driving Style Score affect my rewards?
- How is my Driving Style Score calculated?
- I think my score is wrong. What can I do?
- My parents would like to see my driving style info – can I share it with them?
- What does my Driving Style Score start at?
- What does speed, smoothness and usage mean?
- What if my driving style score is negative? Show all articles ( 1 )
Policy Details
- Can my insurance price go up?
- Do Collingwood policies have a curfew?
- Do you offer breakdown cover?
- Do you provide legal cover?
- Does having more than one driver affect my policy?
- Downloading your online driving licence summary
- How do I change the address on my policy?
- How do I get my policy documents? Show all articles ( 6 )
Cancellations
- Can I cancel with an open claim?
- Can I take out a policy if I’ve had insurance cancelled elsewhere?
- Do I have to cancel my policy if I don’t want to renew?
- If I cancel my policy, will I lose my no claims discount?
- If I cancel my policy, will I lose my no claims discount?
- What are your cancellation fees?
- What happens to the black box if I cancel?
- What if I want to cancel my policy?
No Claims Discount
Claims
Renewals