Learner Driver FAQ's

My Policy

Can I add a driver to my policy?

If you are the owner of the car that is insured by Collingwood, you may add a Parent, Grandparent or Husband/Wife, Mother in law or Father in law, to an annual policy. The additional driver must hold a valid full UK/EU driving licence for 3 years or more and must also own and insure their own vehicle whilst named on your Collingwood Policy.

Can I learn to drive in my own car?

Yes you can learn to drive in your own car as long as you are accompanied by a driver in the front passenger seat who is over 21 years of age and has held a valid full UK/EU Licence for at least 3 years.

Can I learn to drive in my parents’ or friends’ car?

Yes, you can learn to drive in someone else’s car. If you are not the registered keeper/car owner then the policy only covers the car whilst you are undergoing driving tuition, therefore, the car owner should also have the car insured elsewhere.

Can I get a quote for a second car online?

You can insure more than one car at a time, providing you purchase a separate policy for each car.  All you need to do is log into your existing online account and click ‘get a quote’ in the top left hand corner. Alternatively, you can contact our Helpdesk on 0345 470 0014.

How many people can drive my car on my insurance?

Your Collingwood Learner Driver policy provides covers for the learner driver and any named drivers you may have added to your policy.

What happens when I pass my driving test?

You need to tell us as soon as you have passed your practical driving test as this is a specific Learner Driver Policy and therefore, now you have passed your test it will need to be cancelled.

Please contact our Helpdesk on 0345 470 0014 who will be able to help you further.

Can I get cover straightaway?

Of course you can.   You can have cover as soon as you set up a policy and make the necessary payment.   

Can more than one learner driver be on my insurance?

Each Learner Driver is required to hold their own Insurance policy, however, more than one learner can drive the same car.

Why is my car not on the Motor Insurance Database?

Once you set cover up with Collingwood, we send the information regarding all new policies to DVLA on a daily basis.  Unfortunately, we have no control over when they upload this information to their database.  It does normally update in approximately 72 hours, however,  you have a Certificate of Insurance in your online account to confirm your policy start date and time.

What changes can I do online?

You can change your contact details on your online account but for any other changes please contact our Helpdesk on 0345 470 0014.

Can I take my driving test in my own car?

Yes, you can.  Please note that once you sit your test your supervising driver must drive you home straight after the test regardless of whether you pass or fail. When you pass please then contact us to cancel your policy. Good luck!

Can a Learner Driver carry children as passengers in the car?

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Can a Learner Driver carry children as passengers in the car?

Yes, a learner driver can indeed drive with passengers on a provisional licence, providing that the supervisor is present in the front passenger seat and meets all legal criteria. It’s important to note that if you are carrying children that you are focused on your learning and don’t become distracted.

Can I insure more than one car?

You can insure more than one car at a time, providing you purchase a separate policy for each. Log into your existing online account and click ‘get a quote’ in the top left hand corner. Alternatively you can contact the Helpdesk on 0345 470 0014. 

I’ve moved house – do you need to know?

It is important that your contact details are kept up to date therefore if you do move house, please contact our Helpdesk on 0345 470 0014 who will change the address on the policy for you. 

I’ve changed my car – what do I do?

Congratulations on your new car.  If you contact our Helpdesk on 0345 470 0014 we will help you change the car on your policy. 

Can I drive any car?

Unfortunately not. Collingwood Learner Driver insurance does not allow you to drive other cars, which is generally known as “driving other cars extension” regardless of the level of cover you select, you are only insured to drive the car registered to your learner driver policy. 

How old do I need to be to have Learner Driver Insurance?

The minimum age to take out a learner driver policy is 17 years old however you can generate a quote up to 28 days before your 17th Birthday.

Who can supervise me when I’m driving?

You must be accompanied by a driver of over 21 years of age, who has held a valid full UK/EU Licence for at least 3 years.

Can I drive on a motorway?

As a provisional licence holder, you are not permitted to drive on a motorway, and therefore your Collingwood Learner Driver policy does not cover this.

Can I have a short term policy after an annual policy?

Yes. You can take out a short term policy after you have had an annual policy. 

What’s the difference between a short term policy and an annual policy?

We offer flexible short term policies ranging from 1 week up to 24 weeks. Short term polices need to be paid in full but you do have the ability to top up from just 7 days at a time. 

Annual polices can be paid in full or monthly on a recurring card payment method over the first 7 months. If you cancel the policy before the end of the term, you may be eligible for a percentage of the premium back as a refund. You can also start to build your no claims bonus on an annual policy. 

What changes can I make to my policy?

There are a number of mid-term adjustments you can make to the policy. For more information on this please contact us on 0345 4700014.

How does Collingwood use my personal data?

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Privacy Policy Screenshot.
Privacy Policy Screenshot.

How do I add a Third Party Authority to my policy?

You can add a Third Party Authority to your policy from your online account or you can speak with our Helpdesk on 0345 470 0014.

Can I take out Learner Driver insurance if I’ve had insurance cancelled elsewhere?

This will be dependent on the reason your policy was cancelled. Please contact our Helpdesk on 0345 470 0014 as we may still be able to help. 

When I pass my test can I swap my insurance over?

At Collingwood we specialise in Learner Driver insurance, so your learner policy will have to be cancelled. We will then be able to put you in contact with one of our affiliates who may be able to offer you an insurance quote as a full licence holder.

Is there a time curfew on my policy?

We don't place any curfews on the times you can practice learning to drive, so you can get the most from your new learner driver insurance at any time.

I have a private number plate – how do I change it on my policy

Please contact our Helpdesk on 0345 470 0014, who will be happy to help change your registration plate over to your new private plate on your policy.