Our Jobs

We are looking for motivated, customer-centric people who are passionate about providing excellent service.

Why Work For Us?

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Work with wonderful people in a great atmosphere.

Current Vacancies

Claims Handler

Are you an experienced claims handler?

Do you want to join a leading specialist based motor insurance company?

We have roles available for experienced claims handlers dealing with all aspects of RTA claims including personal injury, Third Party claims, Credit hire, Total losses and the assessment and investigation of fraudulent cases.

If you feel you have got the skills and experience to deliver in this role we would love to hear from you.

Please, send your CV to jobs@collingwood.co.uk

I.T. Developer – Information Technology Department

The I.T. Developer will join an expanding I.T. Team within Collingwood Business Solutions Ltd (CBSL).

Ideally, from a background within an insurance company, bank or financial services sector, you will have had experience of working on multiple projects at a time and be able to manage the expectations of the Head of IT, business management team and Directors.

You will use appropriate methods and tools to analyse, develop, modify and test system changes which have been specified by the business.

Using your experience as an I.T. Developer you will be able to evaluate new technologies and identify potential system improvement.  You will also be highly competent in Microsoft SQL.

You will take ownership of the software you develop and provide end user support accordingly through direct interaction with the user and/or the IT Helpdesk Support team.

Strong organisational and communication skills are vital in this role as are being able to work to deadlines in a fast-paced company which works hard as a collective to achieve its goals.

Problem-solving skills are essential to this role, as is the ability to work individually and within a collaborative team environment in order to achieve project and task objectives.

Main Roles/Responsibilities:

  • Interpretation of business/system requirements
  • Analysis, design, development, testing and implementation of programs/websites
  • Maintenance of existing internal and external systems/websites (IT helpdesk tickets)
  • Identification and correction of programming or query defects
  • Creation and maintenance of development documentation where applicable

Reporting Lines:

You will report directly to the Line Manager within the I.T. department

Experience/Skills Required:

You will have a strong background within Information Technology which will be demonstrated through a history of project delivery using varying programming methods. Preferably experience of developing and releasing websites and internal desktop applications.

The role has an emphasis on providing user interfaces and websites, as well as support to the business meaning that the successful candidate will be accustomed to this type of working practice and dealing with a variety of work.

A strong background of database development and integration with your applications.

Educated to degree standard or similar certifications within Computer Science / IT or relevant programming certifications.

You will have experience of implementing numerous I.T. software solutions to achieve business requirements/objectives.

The role requires the applicant to have the ability to adapt to using lesser-known programming languages namely Windev/Webdev in order to develop and maintain existing live systems.

The ideal and successful candidate will have experience of working with the following:

  • Microsoft SQL Server (programming/querying) – essential
  • C# (.net programming) – essential
  • Web development – ASP (desirable)
  • Web services development (HTML/CSS/XML)
  • MVC (desirable)
Please, send your CV to jobs@collingwood.co.uk

Business Analyst – Information Technology Department

The Business Analyst will join an expanding I.T. Team within Collingwood Business Solutions Ltd (CBSL).  They will predominantly work on IT software solutions which are written entirely in-house by a team of developers using various programming standards such as Microsoft C#.net through to lesser known off the shelf programming languages such as Windev or Webdev.

Ideally, from a background within an insurance company, bank or financial services sector, you will have had experience of working on multiple projects/tasks at a time and be able to manage the expectations of the Head of IT, business management team and Directors.

You will use appropriate methods and tools to meet with stakeholders, investigate, analyse and document business/system requirements in order to achieve the requirements and contribute to the delivery of system software solution(s).

The Business Analyst will have experience in producing and executing test scripts/plans.

You will take ownership of the projects and tasks you lead or contribute to and will work directly with the Head of IT and IT Development team in ensuring project timescales are achieved and the solutions are to a high standard.

Strong organisational and communication skills are vital in this role as are being able to work to deadlines in a fast-paced company which works hard as a collective to achieve its goals.

Problem-solving skills are essential to this role, as is the ability to work individually and within a team environment in order to achieve project or task objectives.

The work itself can be varied and be a mix of looking to achieve efficiencies within business areas as well as creating products and solutions that will create commercial growth. There are also projects which centre on compliance due to supporting a business that works within the financial sector.

Main Roles/Responsibilities:

  • Analysis, interpretation of and documentation of business/system requirements (IT solutions and reporting requirements)
  • Business and system process mapping (e.g. swim lane diagrams, traditional business/system process flows, modelling diagrams)
  • Documenting Test Scripts/Plans to ensure technical deliverables meet the business objectives
  • Managing, writing and executing System, User Acceptance Testing (UAT)
  • Project Release management
  • User support and training/handover  i.e. Trainers, Operational staff
  • Post-implementation support
  • Attending regular project update meetings with Head of IT and other members of the management team/board where applicable and highlighting project milestone deviation
  • Aid in the management of the company change request process
  • Act as a point of contact for business support relating to new deliveries or older deliveries where you have been involved in the requirements
  • Translate and relay technical communication to the business via a presentation in a format that the stakeholders understand it

Reporting Lines:

You will report directly to the Head of IT

Experience/Skills Required:

You will have a strong background as a business analyst and able to demonstrate your involvement in medium to large projects throughout your career to date. You will need the ability to understand technical information from within the IT team and relay this to the business stakeholders/users in order that they understand it – acting as a point of contact between business and IT.

Exceptional communication skills are required. Verbal and Written communication must be of the highest standard with experience of presenting, leading workshops/meetings, documenting the outcomes of those workshops and the requirements themselves to a high standard.

The successful candidate will demonstrate the ability to work with limited requirements at project initiation and transform these into software solution requirements that will achieve the business objectives. The Business Analyst must have a proven ability to be able to adapt their approach depending on the stakeholders they work with.

The Business Analyst must be a self-starter who can manage their own workload and ensure the best use of time where projects/tasks are at different stages. They must also be accustomed to regular communication with their Project Manager/Head of IT in order to highlight risks and issues to resource allocation, project delivery or any other typical project risks that can occur.

You will have experience of creating test plans, documenting test scripts and coordinating UAT. You will also have executed numerous testing plans and have the skills to test requirements to ensure the end user systems and processes achieve the original project/task objectives.

Educated to degree standard and/or certified in Business Analysis (e.g. ISEB), Project Management (e.g. PRINCE2, Agile PM) with a wealth of experience of System Testing/testing certification.

You will have advanced knowledge of Microsoft Office, i.e. Excel, Word, Visio, Project and/or other related business analysis/project management tools.

The successful candidate will have advanced skills in business process modelling and analysis techniques such as the production of use case models, detailed use cases and activity diagrams etc.

Experience of working in an AGILE or RAD type of environment is beneficial but not essential.

Experience with Team Foundation Server as a task and project management tool is beneficial but again, not essential.

Please, send your CV to jobs@collingwood.co.uk